Your data isn’t the problem. Why ‘improvements’ slowly erode your knowledge.
As a collection manager, you know the feeling: your data is correct, rich, and carefully built — yet you keep hearing that it needs to be “better.” Standardize, clean up, adjust. But at what cost?
In this blog, I show why your most valuable knowledge is at risk of being lost in that drive for improvement. Not because you are doing anything wrong, but because computer systems are not designed for the richness of your knowledge.
If you work with collections and recognize how nuance disappears into generic terms, this is not a theoretical story but everyday practice. Read this if you want to understand what is really going wrong — and how it can be done differently without losing control of your work.